Privacy policy
Last updated 23 July 2025
Larima Studio cares about your privacy. Below is a straightforward explanation of what information we collect, why we collect it, and how you can stay in control.
1. The information we collect
Contact details. When you fill in our enquiry form, book a discovery call or email us, we ask for your name, email address and (optionally) a phone number.
Project details. If we work together you may share files, briefs or brand assets so we can design for you.
Mailing-list preferences. When you sign up for our newsletter, we store your email address and whether you’ve given us permission to contact you.
Website statistics. Like most sites, we use Google Analytics to see which pages are popular. The data is anonymous and helps us improve the site.
We never ask for sensitive personal data (for example, medical records). If you volunteer that kind of information inside a brief, we handle it with extra care and delete it when it’s no longer needed.
2. How we use your information
To answer questions and provide quotes. If you ask us something, we use your details to reply.
To deliver design work. Your project files and contact details let us create, invoice and hand over your brand or website.
To send newsletters. If you’ve opted in, we’ll email occasional tips, resources and studio news. You can unsubscribe anytime.
To improve the website. Anonymous analytics tell us which content is useful and which pages need work.
Everything we do with your data either fulfils a contract you’ve asked for, relies on your clear consent, or helps us run a safe, effective website.
3. Cookies
A cookie is a tiny text file stored on your device. We use only:
Essential cookies that keep the site running (Squarespace needs them).
Analytics cookies so we can count visits.
You can turn analytics cookies off in your browser settings without breaking the site.
4. How long we keep things
Enquiry emails that never turn into a project are deleted after one year.
Client files and invoices are kept for seven years, as UK tax law requires.
Mailing-list details stay until you unsubscribe or we notice you haven’t opened anything for two years.
5. Who sees your information
We never sell or trade data. We rely on a small group of trusted third-party tools to run the studio efficiently:
Squarespace – hosts our website and enquiry forms.
Stripe – handles online payments securely.
Google Analytics – counts site visits (IP addresses are anonymised).
Praline Lab may add, change, or remove service providers from time to time as the studio evolves or technology improves. Any new provider will be vetted to ensure your information remains protected; however, these changes may occur without prior notice.
6. Your rights
You can:
Ask for a copy of the personal data we hold about you.
Correct anything that’s wrong.
Ask us to delete your information when it’s no longer needed.
Tell us to stop using your data for marketing.
Just email privacy@larimastudio.com and we’ll respond within 30 days.
7. How we protect information
The site uses HTTPS encryption. All cloud accounts are password-protected and secured with two-factor authentication. We review access regularly and back-up files on encrypted drives.
8. Children
Praline Lab’s services are aimed at adults. We don’t knowingly collect information from anyone under 18.
9. Updates to this policy
If we make big changes, we’ll put a notice on the website or email you. The latest version is always dated at the top.
10. Contact
If you have questions or worries about privacy, email privacy@larimastudio.com.
You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) if you feel your data is mishandled, but we hope you’ll talk to us first so we can put things right.